How do I report any issues with the car?

  • If you’re reporting minor damage or cleanliness issues, please use the in-app features during the “check-in” process.  You will be able to type a comment, or use our damage reporting feature to upload photos from your mobile device.
  • If the damage is major and the car can’t be driven for your reservation, please call us at (512) 882-4902 to report the issue, and we will do our best to accommodate your trip.
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